Assistant Manager (Telemarketing Team Manager)
Job Description:
– Responsible for telemarketing team’s performance to meet revenue goals
– Manage telemarketing team to achieve customer base development and ensure our strong presence in the market
– Manage recruitment, coaching, goal setting, efforts monitoring and performance management of sales agents
– Keep up the lead position in the SME market by extensively pushing our Unique online product and Qualitative service deliveries
– Present Monthly and Daily sales plans & sales forecasts to the management team and periodical reports on efforts and results achieved
– Identify B2B markets and manage procurement of potential B2B data with proper knowledge of potential markets
– Managing the tele sales agents and team leaders through extensive floor supervision and floor involvement to achieve daily call targets and daily sales targets
Desired Profile:
– Relevant experience as a telemarketing team leader and Team sales manager with excellent performance track record
– Demonstrated ability to communicate, mentor and influence credibly and retain team members with performance
– Efficiently managing the processes through professional collaboration with team members and other departments
– Excellent mentoring, coaching and people management skills with proven performance background
– Strong business sense and service orientation Remuneration: