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Assistant Manager – Tele-Marketing


Assistant Manager (Telemarketing Team Manager)

Job Description:

– Responsible for telemarketing team’s performance to meet revenue goals

– Manage telemarketing team to achieve customer base development and ensure our strong presence in the market

– Manage recruitment, coaching, goal setting, efforts monitoring and performance management of sales agents

– Keep up the lead position in the SME market by extensively pushing our Unique online product and Qualitative service deliveries

– Present Monthly and Daily sales plans & sales forecasts to the management team and periodical reports on efforts and results achieved

– Identify B2B markets and manage procurement of potential B2B data with proper knowledge of potential markets

– Managing the tele sales agents and team leaders through extensive floor supervision and floor involvement to achieve daily call targets and daily sales targets

Desired Profile:

– Relevant experience as a telemarketing team leader and Team sales manager with excellent performance track record

– Demonstrated ability to communicate, mentor and influence credibly and retain team members with performance

– Efficiently managing the processes through professional collaboration with team members and other departments

– Excellent mentoring, coaching and people management skills with proven performance background

– Strong business sense and service orientation Remuneration:

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